Legal

Privacy Policy

Last Updated: May 3, 2026  ·  Effective: May 3, 2026  ·  SurveyStraight LLC d/b/a Verslee  ·  cookc.steve@gmail.com

1. Who We Are

SurveyStraight LLC, doing business as Verslee ("Verslee," "we," "us," or "our"), operates an audience intelligence platform that enables leaders to ask questions to any group and receive AI-synthesized perspectives from the responses. Responses are collected in three ways: (1) audience members receive questions via email and reply directly in their email client, with each reply triggering the next question in sequence; (2) audience members participate through a private web link shared by the leader; or (3) a leader uploads a CSV of responses previously collected through a third-party survey tool (e.g., Qualtrics, Google Forms, SurveyMonkey). This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our platform and website (collectively, the "Services").

Verslee acts as a Data Controller with respect to information collected directly from leaders and account holders. Where Verslee processes personal information on behalf of an organization — including when a leader uploads a CSV of survey responses collected from their own respondents — Verslee acts as a Data Processor and that organization acts as the Data Controller. Organizations using Verslee to process their employees' or customers' data should execute a Data Processing Agreement with us prior to use — contact cookc.steve@gmail.com.

2. Information We Collect

We collect the following categories of personal information, using the classifications defined under the California Consumer Privacy Act (CCPA):

CategoryExamplesCollected
IdentifiersName, email address, account ID, IP address; email addresses of audience members provided by leaders for email-based deliveryYes
Commercial informationSubscription status, plan type, billing historyYes
Internet / electronic activityUsage logs, feature interactions, session data, platform analyticsYes
Professional informationJob title, organization name, role (provided voluntarily)Yes
Content and communicationsQuestions submitted by leaders; responses provided by audience members via web link or CSV upload; messages sent through the platformYes
InferencesAggregated audience sentiment, synthesized perspectives derived from responsesYes
Sensitive personal informationInformation that may appear within free-text responses (see Section 10)Incidentally
Biometric dataNot collectedNo
Geolocation dataNot collected beyond IP-derived countryLimited

We collect this information when you create an account, use the Services, communicate with us, when audience members submit responses directly through the platform, or when a leader uploads a CSV of third-party survey responses. CSV-imported responses are assigned anonymous identifiers immediately upon upload — no participant name, email, or other identifier from the original survey file is stored.

Email audience members: When a leader adds audience members for email-based delivery, Verslee stores those members' names and email addresses solely to deliver questions and route replies within the conversation thread. Email addresses are never shared with third parties for marketing or sold. In anonymous mode, the leader cannot see which individual submitted any given response — identity is used internally only to sequence follow-up questions correctly and route replies. Members may unsubscribe at any time via the link in any email, which permanently removes their address from all future sends.

3. How We Use Your Information

We process your personal information for the following purposes. Where the GDPR applies, we identify the lawful basis for each purpose.

PurposeLawful Basis (GDPR)
Providing and operating the Services, including processing questions and synthesizing responsesPerformance of contract
Delivering questions to email audience members and routing their replies through the conversation thread on behalf of the leaderPerformance of contract / Legitimate interests
Account management and authenticationPerformance of contract
Communicating with you about your account, updates, and supportPerformance of contract / Legitimate interests
Improving platform functionality, training and fine-tuning AI models, creating vectorized datasets, and research and developmentLegitimate interests (we have conducted a balancing assessment and can provide a summary upon request)
Generating aggregate and anonymized insightsLegitimate interests
Security, fraud prevention, and abuse detectionLegitimate interests / Legal obligation
Compliance with applicable lawLegal obligation
Responding to legal process and enforcing our agreementsLegal obligation / Legitimate interests

4. Anonymization and Deidentified Data

Responses submitted by audience members are processed to remove personally identifiable information before analysis and storage ("Anonymous Data"). From Anonymous Data, Verslee generates derived assets including vectorized embeddings, cluster labels, sentiment scores, topic models, and AI model weights ("Derived Assets"). Anonymous Data and Derived Assets are proprietary assets of Verslee. We employ technical and organizational measures designed to prevent re-identification, including aggregation thresholds, identifier removal, and access controls.

Important limitation: No anonymization process is completely infallible. While we take significant steps to prevent re-identification, we cannot guarantee that Anonymous Data is irreversibly anonymous in all circumstances. Where there is any meaningful risk of re-identification, we treat such data as personal information and apply appropriate protections.

Verslee retains Anonymous Data and Derived Assets in perpetuity and may use them for all legitimate business purposes including improving platform functionality, training and fine-tuning AI models, generating aggregate insights, research and development, and future commercialization. Verslee does not currently sell or license Anonymous Data or Derived Assets to third parties. If that changes, this policy will be updated and users will receive at least 30 days' advance notice before any such practice begins.

5. Sharing and Disclosure

We do not sell your Personal Information. We may share your personal information with the following categories of third parties:

  • Service providers — cloud infrastructure (AWS via Supabase), hosting (Railway), and analytics vendors who process data on our behalf under confidentiality obligations
  • AI and machine learning providers — to power response synthesis, content moderation, and embedding features, including OpenAI, Inc. (response synthesis, content moderation) and Voyage AI, Inc. (vector embeddings)
  • Business transferees — in connection with a merger, acquisition, financing, or sale of all or part of our business
  • Legal and regulatory authorities — where required by applicable law, court order, or governmental authority
  • Professional advisors — lawyers, auditors, and insurers under confidentiality obligations

We do not share your Personal Information with third parties for their independent direct marketing purposes without your explicit consent.

6. Sale and Sharing of Personal Information

We do not sell, rent, or lease your Personal Information to third parties.

We do not currently sell or license Anonymous Data or Derived Assets to third parties. We retain Anonymous Data and Derived Assets as proprietary platform assets as described in Section 4. Verslee reserves the right to commercialize Anonymous Data and Derived Assets — including through data licensing agreements — in the future. If this practice begins, we will update this policy and notify users with at least 30 days' advance notice before any such practice commences.

In the past 12 months, we have not sold any personal information, anonymous data, or derived assets as defined under CCPA. We have shared personal information with service providers as described in Section 5 for operational purposes.

7. International Data Transfers

Verslee is based in the United States. Our infrastructure providers (Supabase on AWS, Railway) process data in the United States. If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data transfer restrictions, your personal information will be transferred to and processed in the United States.

Where required, we rely on appropriate safeguards for such transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission. To obtain a copy of the relevant transfer mechanism, contact cookc.steve@gmail.com.

8. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter to fulfill the purposes described in this Policy. Specifically:

  • Account information — retained for the duration of your account and for up to three (3) years after account closure for legitimate business purposes (legal compliance, fraud prevention, dispute resolution, analytics), then permanently deleted within 45 days of a verified deletion request
  • Conversation and response data (including CSV-imported response text) — retained for the duration of your account. Upon a verified deletion request or conversation deletion, all response text, message content, and personally identifiable fields are permanently deleted from our systems within 45 days. Response text is never retained in any identifiable form after deletion.
  • Usage and analytics data — retained in identifiable form for up to three (3) years, then aggregated and retained indefinitely in non-identifiable form
  • Anonymous Data and Derived Assets (differentially-private embeddings) — when a conversation is deleted, response vectors are converted into anonymized, mathematically noise-added embeddings (using differential privacy) and stored in a separate dataset with no text, no identifiers, and no link to any individual. These derived assets cannot be reversed to recover original responses and are not subject to deletion requests. All personal information is removed before this conversion occurs.
  • Legal hold data — retained as long as required by applicable law or active legal proceedings

Your right to full deletion: Upon a verified deletion request, Verslee will permanently delete all personal information we hold about you — including account data, conversation history, response text, and any identifiable fields — within 45 days. The only data that persists after deletion is anonymized, differentially-private embeddings that have been mathematically transformed to prevent re-identification. These embeddings contain no text and cannot be linked back to you.

9. Your Privacy Rights

All Users

Regardless of location, you may contact us at cookc.steve@gmail.com to access, correct, or delete your personal information. We will respond within 45 days. For complex requests we may extend this by an additional 45 days with notice.

California Residents — CCPA / CPRA

If you are a California resident, you have the following rights:

  • Right to Know — request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, including the sources, business purposes, and categories of third parties we share it with
  • Right to Delete — request deletion of personal information we have collected, subject to certain exceptions
  • Right to Correct — request correction of inaccurate personal information
  • Right to Opt Out — opt out of the sale or sharing of your personal information (see Section 14)
  • Right to Limit — limit the use and disclosure of sensitive personal information (see Section 10)
  • Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights. We will not deny you services, charge different prices, or provide a different quality of service because you exercised a privacy right
  • Authorized Agents — you may designate an authorized agent to submit requests on your behalf. We will require written proof of authorization and may verify your identity directly

To exercise California rights, contact cookc.steve@gmail.com with subject line "California Privacy Request" or see Section 14 for opt-out.

EEA and UK Residents — GDPR / UK GDPR

If you are located in the EEA or UK, you have the following rights under the GDPR:

  • Access (Article 15) — obtain a copy of your personal data and information about how it is processed
  • Rectification (Article 16) — correct inaccurate or incomplete personal data
  • Erasure (Article 17) — request deletion of your personal data where there is no compelling reason for continued processing
  • Restriction (Article 18) — request that we restrict processing of your personal data in certain circumstances
  • Portability (Article 20) — receive your personal data in a structured, machine-readable format
  • Objection (Article 21) — object to processing based on legitimate interests, including profiling
  • Withdraw Consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing
  • Automated Decision-Making (Article 22) — not be subject to solely automated decisions that produce significant legal effects. Our AI synthesis assists human review and does not make binding decisions about individuals
  • Lodge a Complaint (Article 77) — you have the right to lodge a complaint with your local data protection supervisory authority at any time. In the EU, find your authority at edpb.europa.eu. In the UK, contact the ICO at ico.org.uk

To exercise GDPR rights, contact cookc.steve@gmail.com with subject line "GDPR Data Request." We will respond within one month, with a possible two-month extension for complex requests.

10. Sensitive Personal Information

Our platform collects free-text responses from audience members. These responses may incidentally contain sensitive personal information as defined under CPRA — including information about health conditions, racial or ethnic origin, religious beliefs, political opinions, financial situation, or other sensitive categories — when participants choose to share such information.

We do not intentionally collect sensitive personal information and we do not use it for purposes beyond operating the platform. Audience members retain the right to limit our use of sensitive personal information to what is necessary to perform the Services. To exercise this right, contact cookc.steve@gmail.com.

11. Financial Incentives

During our beta program, we provide access to the Verslee platform at no cost in exchange for participation and feedback. This constitutes a financial incentive tied to the collection and use of personal information under CCPA.

The value of this incentive reflects the reasonable value of the beta access provided, which would otherwise be offered at a subscription price to be determined at commercial launch. Participation in the beta is voluntary and you may withdraw at any time by deleting your account, without penalty to any future paid access.

12. Data Security

We implement technical and organizational measures to protect your personal information, including encryption in transit (TLS) and at rest (AES-256), access controls, row-level database security, and regular security reviews. However, no system is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law — within 72 hours to EU supervisory authorities under GDPR, and without undue delay to affected individuals.

13. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, contact cookc.steve@gmail.com and we will delete it promptly.

14. Do Not Sell or Share My Personal Information

Under CCPA, California residents have the right to opt out of the sale or sharing of their personal information. As noted in Section 6, we do not currently sell Personal Information or Anonymous Data. If that changes in the future, this section will be updated and users notified in advance.

To submit a Do Not Sell or Share request for any current or future data practices:

Opt Out of Data Sale or Sharing
Send an email to the address below with the subject line
"Do Not Sell My Data" and include your account email address.
Email cookc.steve@gmail.com

We will process your request within 15 business days and confirm by email. Your opt-out will apply prospectively. We will not discriminate against you for submitting this request.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address associated with your account) and by updating the "Last Updated" date at the top of this page. We will provide at least 30 days' notice before material changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.

16. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or our data practices, contact SurveyStraight LLC d/b/a Verslee:

  • Email: cookc.steve@gmail.com
  • California requests: cookc.steve@gmail.com — subject "California Privacy Request"
  • GDPR requests: cookc.steve@gmail.com — subject "GDPR Data Request"
  • Do Not Sell requests: cookc.steve@gmail.com — subject "Do Not Sell My Data"

We aim to respond to all requests within 45 days. For GDPR requests, within one month.